Frequently Asked Questions
Frequently Asked Questions
Do you accept insurance?
Yes. Canyon Crest Counseling works with a variety of insurance plans. Insurance coverage varies by provider and clinician, and our team is happy to help you verify your benefits before your first appointment.
What issues do you help with?
Our therapists work with individuals experiencing a wide range of concerns, including:
Anxiety
Depression
Trauma and PTSD
ADHD
Relationship challenges
Stress and burnout
Life transitions
Grief and loss
Self-esteem and personal growth
Faith transitions
If you're unsure whether we're the right fit, we'd be happy to discuss your needs.
Do you offer in-person and virtual appointments?
Yes. We offer both in-person and secure telehealth appointments, allowing you to receive care in the setting that best fits your lifestyle.
How long is a therapy session?
Most therapy sessions last approximately 50–55 minutes, although appointment lengths may vary based on your treatment needs.
How often should I attend therapy?
This depends on your goals and individual circumstances. Many clients begin with weekly sessions and adjust the frequency as progress is made. Your therapist will work with you to develop a schedule that supports your goals.
What can I expect during my first session?
Your first appointment is an opportunity to get to know your therapist, discuss your concerns, explore your goals, and begin developing a personalized treatment plan. There is no pressure to share everything at once—we move at a pace that feels comfortable for you.
How do I know if therapy is right for me?
You don't have to be in crisis to benefit from therapy. Many people seek counseling to improve relationships, manage stress, gain self-understanding, build healthier habits, or navigate life's challenges. Therapy provides a supportive space to grow, heal, and move forward.
Is therapy confidential?
Yes. Your privacy is important to us. Everything discussed in therapy is confidential, with a few legal and ethical exceptions, such as situations involving immediate safety concerns or when disclosure is required by law. Your therapist will review these limits of confidentiality during your first appointment.
How do I schedule an appointment?
Scheduling is simple. Contact our office by phone, email, or through our online appointment request form. We'll help match you with the clinician who best fits your needs and answer any questions you may have before your first visit.
What if I'm not sure which therapist is right for me?
That's okay! Choosing a therapist can feel overwhelming. Tell us a little about what you're looking for, and we'll help connect you with a clinician whose experience and approach align with your goals.
Do you work with children, teens, and adults?
Our clinicians work with a variety of age groups and specialties. Contact us to learn which therapist is the best fit for you or your family.